General FAQs
LightCh8in haitengese zvakananga kune vashandisi vekupedzisira, iwe unofanirwa kupinda muakaundi yako yenhengo kuti uone mitengo.Kuti unyorese senhengo, unofanirwa:
- Zadza fomu pfupi neruzivo rwekambani yako.
- Isa magwaro anotsigira (rezinesi rebhizinesi uye mvumo yekutengesa), wobva waendesa kune yedu webhusaiti.Tichaongorora uye kubvumidza chikumbiro chako mukati memaawa makumi maviri nemana mushure mekutumira.
1) Bhalisa uye pinda muakaunti yako.
2) Wedzera zvinhu zvauri kuda kutenga kungoro yako yekutenga.
3) Pedzisa nzira yekubhadhara.
4) Sisitimu inokuzivisa iwe kana odha yako yatumirwa uye inopa nhamba yekutevera.
Isu tinobvuma kubhadhara kwePayPal uye Kiredhiti Kadhi.
LightCh8in haitengesi kupedzisa vashandisi zvakananga.Makondirakiti anofanirwa kupinda muakaundi yavo yenhengo pa www.lightch8in.com kuti vaone mitengo.
Mermership uye Discount:
Gadzira LightChain account uye pinda kuti ugamuchire zvakakosha discounts uye zvinopihwa uye ugamuchire MAHARA kutumira kune ese maodha pamusoro pe500 $ uye $ 10 flat rate shipping pamirairo yese pasi pe500 $, inowanikwa kune nhengo chete.
Isa coupon kodhi yako usati wabuda kuti ugamuchire kuderedzwa kwako.
Kuti tinyatso shandira vatengi vedu, chengetedza mitengo yemakwikwi uye nekupa zvakanakisa zvibvumirano & zvinokurudzira kunhengo dzedu, isu hatigovane mitengo yedu neruzhinji, ndapota gadzira account uye pinda kuti uone mitengo yako.
Iwe unogona kuenda kune yekugadzira account link pane yedu webhusaiti uye zadza iyo yakakumbirwa ruzivo.Iwe uchagashira ruzivo rwekupinda account yako uye mitengo yenhengo kana chikumbiro chako chagamuchirwa uye chagadziriswa.
Kutumira uye Kutenga
Isu tinopa Yemahara kutumira kunhengo dzedu pane ese maodha pamusoro pemadhora mazana mashanu uye $10 furati reti yekutumira kune maodha pasi pemadhora mazana mashanu.
Kana uchiisa odha yako, unogona kusarudza pane yedu yakaderedzwa UPS Express yakakurumidza yekutumira sarudzo pakubuda.
Zvese zvinhu zviri mustock zvakaodha pamberi 3:30 EST zvichatumirwa zuva rimwe chete.Maodha anozotumirwa kubva kune mumwe wevatinoshanda navo wekugovera ari munyika yese uye anofanirwa kusvika mukati memazuva 1-3 zvichienderana nenzvimbo yako.
Maodha anozotumirwa kubva padyo nenzvimbo yekuchengetera zvinhu zvichienderana neiripo remutengesi.
Orders 3:30 EST ichaendesa zuva rimwe chete1-3 mazuva zvichienderana nekuwanikwa
Kana iyo odha isati yagadziriswa saka iwe unogona kugadzirisa kana kuwedzera zvinhu kuodha yako.Iwe uchagamuchira email ichikuzivisa iwe kana odha yagadziriswa.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Iwe unogashira uye email ine ruzivo rwekutevera ruchikuzivisa iwe kana odha yagadziriswa.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Inventory inovandudzwa zuva nezuva uye yakanyorwa kune chimwe nechimwe chinhu pane yedu webhusaiti.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
Ese aripo emhando tembiricha sarudzo akanyorwa pane chimwe nechimwe chinhu pane yedu webhusaiti.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Dzvanya pane iyo spec sheet tebhu iri mune tsananguro yechinhu pawebhusaiti yedu kuti uone kana kudhawunirodha iyo spec sheet.
Inofungidzirwa kudzoserwa odha mazuva anozonyorwa pane inventory info yechinhu chimwe nechimwe chiri pawebhusaiti.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Ndokumbira utarise email yako yekusimbisa odha kuti uwane ruzivo rwekutevera.
Mutengi FAQs
Ndokumbira utibate kuti titore mafaera ePDF, isu tichagadzirisa nawo nekukurumidza uye nekukurumidza:
Mailing us: info@lightch8in.com Kutisiira meseji pa CONTACT page.
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Kudzoka uye Warranty:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Kuti tinyatso shandira vatengi vedu, chengetedza mitengo yemakwikwi uye nekupa zvakanakisa zvibvumirano & zvinokurudzira kunhengo dzedu, isu hatigovane mitengo yedu neruzhinji, ndapota gadzira account uye pinda kuti uone mitengo yako.
Iwe unogona kuenda kune yekugadzira account link pane yedu webhusaiti uye zadza iyo yakakumbirwa ruzivo.Iwe uchagashira ruzivo rwekupinda account yako uye mitengo yenhengo kana chikumbiro chako chagamuchirwa uye chagadziriswa.
Dzvanya iyo RMA link pane webhusaiti.Zadza ruzivo rwakakumbirwa uye email mafomu akazadzwa kuchikwata chedu pacustomerservice@lightch8in.comuye mumwe munhu achakubata iwe kuti upedze iyo nzira yekudzoka uye sarudza kiredhiti account account yangu.
Ruzivo rwewaranti inosanganisirwa nerondedzero yega yega yechigadzirwa pane yedu webhusaiti.
Hongu, mutengi ane basa rekutumira mari yezvinhu zvose zvakadzorerwa zvakatotumirwa.Chirevo chekutumira chekudzoka chinogona kukumbirwa pamutengo wemutengi kuti udzose zvinhu zvako uye ugamuchire mari kana kiredhiti yeakaundi.
Smart (Bluetooth/WIFI) Mwenje
Nzira 1: Kushanda kweApp.
Dzvanya mwenje icon, uye control panel inobuda pazasi pechidzitiro.Dzvanya "delete" mukona yepamusoro kuruboshwe yepaneru yekutonga.Mushure me "kubvisa" mwenje, chigadziko chinopenya zvishoma nezvishoma katatu, zvichiratidza kuti mwenje uri kunze kwetiweki uye fekitori yekumisikidza kudzorera inobudirira.
Method 2: Manual Operation.
Batidza mwenje kwemasekonzi gumi nemashanu, wodzima kwemasekonzi mashanu.Dzokorora 4 nguva.Mushure mekupedza, mwenje unopenya zvishoma nezvishoma ka3, uye zvinoratidza kuti kushanda kwabudirira.
Flickerzvinoreva chigadziriso dzimwe nguva chakajeka, dzimwe nguva chinodzima;
Flashzvinoreva kupenya nekukurumidza uye kusajairika.
Saka kana batidza mwenje, kana rikapenya zvishoma nezvishoma, ndizvo zvakajairika;
Asi kana ikapenya mushure menguva yenguva, izvo zvisina kujairika, tarisa kuti magetsi emagetsi ari kushanda uye Bluetooth yakabatana zvinobudirira.
Zvakajairika kana flicker ichinonoka, zvinoreva kuti mwenje wakabatidzwa asi hauna kubatanidza chiratidzo cheBluetooth.
Haina kudzoreredza marongero efekitori, Unogona kuita kuti marambi adzore kugadziriso yefekitori nemabasa emaoko.
Batidza mwenje kwemasekonzi gumi nemashanu, wodzima kwemasekonzi mashanu.Dzokorora 4 nguva.Mushure mekupedza, chiedza chichapenya zvishoma nezvishoma katatu, uye zvinoratidza kuti kushanda kwakabudirira.
Uchishandisa iyo app panharembozha yako kutsvaga uye kuona kana uchikwanisa kuwana masaini eBluetooth.Kana iyo l, wobva wawedzera uye kudzora marambi zvakananga, Saka zvakajairika.Kana mwenje ukawanikwa, tarisa kuti magetsi emagetsi uye wiring zvakagadzikana here kana kwete.
Mutsara wekuwedzera marambi kusvika kumagumo eboka unofanira kunge uri mukati me15 ft, uye mararamiro ekudzora marambi kureba ari mukati me30 ft.
Chikonzero:
1) Chiratidzo hachina kusimba, uye ungangoda kuswedera pedyo
2) Mwenje kana kuwana chiratidzo chekudzokorora kusimbisa chiratidzo chekugamuchira.Ndokumbira utibate kana uchitenda kuti unoda anodzokorora.
3) Iyo cellphone system vhezheni haienderane neyedu Bluetooth module.
4) Iyo mbozhanhare padyo nemarambi inofanirwa kunge isingasviki gumi nemashanu ft uchiwedzera marambi kana kushandisa iyo chaiyo system vhezheni yefoni.
BLE Mesh inoda mudziyo inotsigira Bluetooth 4.0+ LE, saka iyo App inoda sepazasi:
Android 4.4.2 kana kupfuura 4.4.2
IOS 9.0 kana itsva system version, iPhone 4S kana itsva version.ewer
BLE Mesh inoda mudziyo inotsigira Bluetooth 4.0+ LE, saka iyo App inoda sepazasi:
Android 4.4.2 kana kupfuura 4.4.2
IOS 9.0 kana itsva system version, iPhone 4S kana itsva version.ewer
Tevedza murairo wemutauro weApp kuti uwedzere zvakare.Kana ichiri kutadza kuwedzera, tarisa kuti Bluetooth yakavhurika here kana kwete, kana zvisiri, batidza iyo Bluetooth uye wovhura zvakare App kuti uwedzere mwenje.
Kana nharembozha dzakawanda dzichiwedzera mwenje, imwe mbozhanhare inobuda muApp uye yodzima mwenje, ipapo imwe mbozhanhare inogona kubatana, zvinoreva kuti pane nguva dzese nharembozha inogona kudzora mwenje panguva imwe chete.
Wabuda muApp, tarisa kuti Bluetooth iriko here kana kuti kwete, vhura nharembozha Bluetooth wobva wavhurazve App, woitazve App zvakare mushure memasekondi makumi matatu.